Why can't I download Genshin Impact on Android?
Genshin Impact is one of the most popular games of 2020, and for good reasons. It is a free-to-play action role-playing game that features an anime style open-world environment, an elemental combat system, a diverse cast of characters, and a captivating story. It is available on multiple platforms, including Windows, iOS, PlayStation 4, and Android.
Playing Genshin Impact on Android has many advantages, such as being able to enjoy the game anytime and anywhere, using touch controls or a controller, and cross-playing with other platforms. However, some Android users may encounter problems when trying to download the game from the Google Play Store or the official website. If you are one of them, don't worry. In this article, we will explain some of the possible reasons for these issues and provide some tips and tricks on how to fix them.
why can 39;t i download genshin impact on android
Possible reasons for download issues
Incompatible device specifications
One of the most common reasons why you can't download Genshin Impact on Android is that your device does not meet the minimum or recommended specifications for running the game. Genshin Impact is a large and complex game that requires a lot of processing power, memory, and storage space. Here are the necessary Genshin Impact mobile requirements for the android version of the game:
Compatibility requirementsMinimum configurationRecommended configuration
Arm v8a 64-bit device3 GB RAM4 GB RAM or more
Android 7.0 or higher8 GB free spaceAndroid 8.1 or higher
N/AN/AQualcomm Snapdragon 845, Kirin 810 or higher
If your device does not meet these requirements, you may not be able to download or install the game, or you may experience poor performance, crashes, or errors while playing. To avoid these problems, you should check your device specifications and compare them with the requirements before downloading the game. You can do this by going to Settings > About phone > Hardware information on your device, or by using a third-party app like CPU-Z or Device Info HW.
If your device meets the compatibility requirements but not the minimum or recommended configuration, you may still be able to play the game by lowering the graphics settings in-game. However, this may affect your gaming experience and enjoyment. Alternatively, you may consider upgrading your device to a newer or more powerful model that can run Genshin Impact smoothly. Here are some of the compatible and incompatible devices for Genshin Impact:Compatible devices:
Samsung Galaxy S8, S9, S10, S20, Note 8, Note 9, Note 10, Note 20, A80, A71, A51, M31s, M51, Tab S4, Tab S5e, Tab S6, Tab S7
Huawei P20, P30, P40, Mate 10, Mate 20, Mate 30, Mate 40, Nova 5T, Nova 7i, Nova 7 SE, Honor 9X, Honor 10 Lite, Honor 20 Pro
Xiaomi Mi 8, Mi 9, Mi 10, Mi Note 10, Mi Mix 2S, Mi Mix 3, Redmi Note 7, Redmi Note 8 Pro, Redmi Note 9 Pro
OnePlus 5T, 6T, 7T, 8T
Asus Zenfone 5Z, Zenfone 6
Oppo Reno2 Z
Realme X2 Pro
Vivo V17 Pro
LG G7 ThinQ
Sony Xperia XZ2
Google Pixel 3 XL
Incompatible devices:
Samsung Galaxy J7 Prime
Huawei Y6p
Xiaomi Redmi Note 4X
OnePlus One
Asus Zenfone Max Pro M1
Oppo A5s
Realme C3
Vivo Y12
LG K40s
Sony Xperia L1
Google Pixel XL
Insufficient storage space
Another possible reason why you can't download Genshin Impact on Android is that you don't have enough storage space on your device. Genshin Impact is a very large game that requires about 8 GB of free space to download and install. If you don't have enough space on your device's internal storage or external SD card (if supported), you may encounter errors or failures when trying to download the game.
To avoid this problem, you should check your available storage space before downloading the game. You can do this by going to Settings > Storage on your device. If you don't have enough space on your internal storage or SD card (if supported), you should try to free up some space by deleting unwanted files or apps. You can also use a file manager app or a cleaner app to help you with this task.
If you still don't have enough space after freeing up some space on your internal storage or SD card (if supported), you may consider using an external storage device such as a USB flash drive or a hard drive (if supported) to download and install the game. However, this may affect the game's performance and loading speed. You should also make sure that your external storage device is formatted in FAT32 or exFAT and has enough power supply.
Unstable or slow internet connection
A third possible reason why you can't download Genshin Impact on Android is that your internet connection is unstable or slow. Genshin Impact is a very large game that requires a fast and stable internet connection to download and install. If your internet speed is too low or your connection is interrupted, you may experience slow download speed, incomplete download, or download failure.
To avoid this problem, you should check your internet speed and stability before downloading the game. You can do this by using a speed test app or website, such as Speedtest by Ookla or Fast.com. You should also make sure that you are connected to a reliable and secure Wi-Fi network, rather than a mobile data network, as the latter may incur additional charges or have limited data usage. If possible, you should also avoid downloading other files or apps, streaming videos or music, or browsing the web while downloading the game, as these activities may consume bandwidth and slow down your download speed.
If your internet speed is too low or your connection is unstable, you should try to improve your internet connection or use a different network. You can do this by moving closer to your router, using a wired connection instead of a wireless one, restarting your router or modem, switching to a different Wi-Fi channel, or contacting your internet service provider for assistance.
Server maintenance or overload
A fourth possible reason why you can't download Genshin Impact on Android is that the game's server is undergoing maintenance or is overloaded. Genshin Impact is an online game that requires a constant connection to the game's server to download and play. If the server is down for maintenance or is experiencing high traffic due to a large number of players, you may not be able to download the game or access its features.
To avoid this problem, you should check the game's server status before downloading the game. You can do this by visiting the official website of Genshin Impact or following its social media accounts, such as Twitter or Facebook. You can also use a third-party website or app, such as Downdetector or IsItDownRightNow, to monitor the server status and outage reports. If the server is down for maintenance, you should wait until it is back online before downloading the game. If the server is overloaded, you should try to download the game at a different time when there are fewer players online.
Conclusion
Genshin Impact is an amazing game that you can enjoy on your Android device. However, you may encounter some issues when trying to download it from the Google Play Store or the official website. These issues may be caused by incompatible device specifications, insufficient storage space, unstable or slow internet connection, or server maintenance or overload. To fix these issues, you should follow the tips and tricks we have provided in this article and make sure that your device and network are ready for the game.
We hope that this article has helped you understand why you can't download Genshin Impact on Android and how to solve it. If you have any feedback or questions, please feel free to leave them in the comments section below. We would love to hear from you and help you out. Happy gaming!
FAQs
Q: How do I update Genshin Impact on Android?
A: To update Genshin Impact on Android, you need to launch the game and tap on the "Update" button on the bottom right corner of the screen. The game will then download and install the latest version automatically. Alternatively, you can also update the game from the Google Play Store or the official website.
Q: How do I change the language of Genshin Impact on Android?
A: To change the language of Genshin Impact on Android, you need to go to Settings > Language in-game and select your preferred language for voice-over and text. You can also change the language of the game's launcher by tapping on the gear icon on the top right corner of the screen and selecting your preferred language.
Q: How do I link my Genshin Impact account on Android?
A: To link your Genshin Impact account on Android, you need to go to Settings > Account > User Center in-game and tap on "Link Account". You can then choose to link your account with an email address, a phone number, a Facebook account, a Twitter account, an Apple ID (for iOS devices), or a miHoYo account.
Q: How do I redeem codes for Genshin Impact on Android?
A: To redeem codes for Genshin Impact on Android, you need to go to Settings > Account > Redeem Code in-game and enter the code that you have received from official sources. You can also redeem codes from the official website by logging in with your account and entering the code in the "Redeem Now" section.
Q: How do I get more Primogems in Genshin Impact on Android?
A: Primogems are the premium currency in Genshin Impact that can be used to purchase items, wishes, resin, and more. There are several ways to get more Primogems in Genshin Impact on Android, such as:
Completing quests, events, achievements, and daily commissions
Exploring the world and opening chests, shrines, and domains
Participating in Spiral Abyss challenges and reaching higher floors
Claiming rewards from the Battle Pass and the Adventurer Handbook
Using redeem codes or gift codes from official sources
Purchasing them with real money or Genesis Crystals
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